Microsoft Dynamics CRM

Ninety percent of customer relationship management system capabilities are underutilized. Do your people have too much data, yet run into trouble finding the right information or effectively analyzing marketing initiatives? Is the much sought-after “single view of the customer” a hope rather than a reality?

Crowe Horwath LLP delivers a full range of high-value CRM services, from strategy and process consulting, through to implementation, integration, and custom development. Our consultants have extensive industry knowledge, along with insights into leading marketing, sales, and customer service processes and technologies.

In 2007, we were named to the Microsoft Dynamics® Inner Circle, an honor only awarded to firms at the top echelon of the Microsoft Dynamics global network. What’s more, our Microsoft Gold Certified Partner status represents the highest level of expertise with Microsoft® technologies, and the closest working relationship with the global software leader.

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